With TimeLink's telephone-based Interactive Voice Response (IVR) option, users can retrieve, input, or edit time and labor information anytime and anywhere. Leveraging the reliability and accessibility of a standard telephone, IVR allows your organization to transform a telephone into a dynamic and powerful data collection device. Leveraging your current telephony infrastructure, your employees will be able to capture critical information at the 'point of activity.'

Benefits

	Quick and Easy Transactions At any time of day, employees can enter all relevant information for the day's tasks or schedules with recording functionality including timestamps, department transfers, labor allocation transfers, and time entry for non-productive time (vacation, sick time, etc.). Users also have the ability to call in to inquire about information like schedules and vacation balances. Based on security privileges, supervisors have any number of editing abilities including timestamp additions, scheduling changes, and labor allocation changes.
	Lower Total Cost of Ownership TimeLink IVR solution is the best method for many work environments that do not have access to a networked PC or data collection devices. By utilizing a common telephone, the solution does not require the system resources or support staff that some other systems require, making it faster and more efficient. System maintenance can be centralized at a single facility or central location.
	Data Collection From Anywhere The ubiquity of hardwired and wireless telephones makes IVR a natural choice for employers with remote and mobile workers or multi-structure campuses, such as hospitals, visiting nurse organizations, and field service organizations.

Want to learn more? Contact TimeLink.